The Reception Console is a carrier class IP Telephony Attendant Console for use by receptionists, or telephone attendants, who manage and screen
inbound calls for enterprises.
The Reception Console is a feature-rich desktop application that is fully integrated with the Voice Services platform. The application delivers the
following benefits to users:
- Easy to use design that follows the workflow of a call from the top to the bottom of the screen
- Intuitive business processes as only ‘valid’ options are presented to the attendant
- Professional call handling as critical information is available in ‘real time’
- Accurate delivery of messages via a one step process when people are unavailable
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Reception Console Information:
Reception Console Webinar
